Refund & Cancellation Policy

1. Overview

BeatsCard is a monthly subscription service. Your subscription is billed in Indian Rupees through our payment provider, and it continues month to month until you cancel it.

2. No refund policy

Because your card is generated and hosted for you as soon as your subscription is active, we are unable to offer refunds for change of mind, for deciding not to use the service, or for not completing your setup.

3. Please review before you pay

You should review the plan, pricing and details before making payment. You are responsible for checking what the service includes and confirming that it meets your needs. The price and billing terms are shown in the pricing section of our website and again on the checkout screen before you confirm.

If anything is unclear, please contact us before you pay. We are happy to answer questions, show you live example cards, and explain exactly what you will receive.

4. Cancellation

You can cancel your subscription at any time. To cancel, contact us using the details at the end of this page.

When you cancel:

• your subscription will not renew for the following month;
• your card stays live until the end of the billing period you have already paid for;
• after that period ends, your card stops being served publicly;
• your content is not deleted immediately, so you can resume later if you wish.

5. Genuine payment or technical issues

The no refund policy above covers ordinary cancellations. It is not intended to cover a genuine payment or technical fault. If any of the following happens, please contact us and we will verify it and put it right:

• Duplicate payment - you were charged more than once for the same subscription period.
• Amount deducted but service not activated - the money left your account but no subscription was created.
• Incorrect amount charged - the amount taken does not match the plan you selected.
• A technical fault on our side that prevented your card from being delivered and that we are unable to resolve.

In these cases we will check our payment and subscription records against the provider's records. Where a genuine error is confirmed, we will correct it - which may mean activating the service you paid for, or arranging a reversal of a duplicate or incorrect charge. Each case is verified individually.

6. How to raise a payment issue

Contact us using the details at the end of this page and include:

• your registered email address or business name;
• the date and amount of the payment;
• the payment reference from your bank, UPI app or card statement;
• a short description of what went wrong.

Please raise any payment issue as soon as you notice it, so that it can be checked against the provider's records while they are readily available.

7. Price changes

The Founding Member price of ₹50 per month stays locked for as long as your subscription remains active and uninterrupted. If you cancel and subscribe again later, the price available at that time will apply.

8. Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page, with the "Last updated" date shown above.

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